The usps showed it was received by Nuance on 12/8/13.
They refused to help me but I gift card voucher believe they have some skin in the game.
I spent 40 minutes on hold on Saturday before even talking to a rep.
Chelsea said that it was in pending status and was just keyed in in the last two days and that I would have it in 6-8 weeks from then.After the * hit the fan from these seven agencies, Epson phoned me to say the check was being overnighted by FedEx.I'll now have to carry zoo miami discounts the charge for the two orders diy cabin giveaway 2017 on my credit card until I can execute a "letter of software destruction" with Nuance, then have them refund my purcase.When I called Nuance, the customer service agent was extremely rude.The Customer Review Rating percentages are based on the total number of positive, neutral, and negative reviews posted.Because I believe Newegg acted as an agent for Nuance, I asked them to use their marketing clout with Nuance to help.On 11/30/13, I ordered software called Nuance Dragon Naturally Speaking 12 Premium for.99 (Item# N82E online from m (9997 Rose Hills., Whittier, CA ) and the order# was.After not receiving anything, I called them and they said they had no knowledge of anything.
Looking into my account at m, I found that I had four orders: one for the trial offer, one for the physical copy I ordered, one that was cancelled for an upgrade I didn't order, and another one for the full price of the product.
Finally, a seventh letter was sent to the usps Inspector General's Mail Fraud Division.I called Nuance at on 1/22/14 @ 3:09 pm and spoke to a man with a Southeast Asian accent whose name was (phonetically) Frizzle as best as I could tell.Downloading the trial from Nuance means you're purchasing the product; after 15 days from the download, you'll be billed.The only reason I ordered it was that the combination of the sale price plus a 40 rebate from Nuance made it affordable; otherwise I would not have purchased.Last year, Epson tried to screw me out of a 300 rebate in spite of my calling, emailing, and regular mailing the company president, customer service, and the rebate center on many occasions over many months.Nuance Communications is at 1 Wayside., Burlington, MA 01803.The BBB Customer Review Rating represents the customer's opinion of the business.The rebate form said they would send the rebate within 8-10 weeks of the postmark of my request.In my opinion, consumer fraud and mail fraud are being committed by Nuance and their rebate center.